Shipping policy

At Wahahe, we are committed to providing a reliable and transparent delivery experience for customers throughout the United Kingdom.

At this time, we only deliver within the United Kingdom and do not offer international shipping.

All UK orders qualify for free standard delivery, regardless of order value.

Order Processing

Order Cut-Off Time

Orders placed before 5:00 PM (GMT) on business days are typically processed the same day.

Orders submitted after the cut-off time will be processed on the next business day.

Processing Time

Orders are generally prepared and dispatched within 1–4 business days (Monday–Friday).

Delivery Times

Once dispatched, delivery typically takes between 4–10 business days (Monday–Friday), depending on the destination and courier service.

Estimated Delivery Time

Most customers receive their orders within 5–14 business days from the date the order is placed.

Please note that delivery estimates may be affected by seasonal demand, public holidays, weather conditions, or courier-related delays.

Delivery Partners

To ensure dependable service, we work with established delivery providers, including:

• Royal Mail
• DPD
• UPS
• FedEx

The carrier selected for your order may vary based on location, parcel size, and operational availability.

Shipping Costs

Free UK Shipping

All orders delivered within the United Kingdom include free standard shipping.

There is no minimum order value required.

Delivery Issues

If your order is delayed, damaged, or appears to be lost in transit, please contact our support team and we will investigate the matter with the relevant courier.

Email: contact@wahahe.com

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

You can use the tracking number provided to monitor the progress of your delivery through our Track My Order page.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Email: contact@wahahe.com

Our customer support team aims to respond within one business day.

 

STORE DETAILS:
Wahahe

Address:
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Email: contact@wahahe.com

Phone: +447988590503

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.